Pass4sure Frequently Asked Questions

Login Failed & Solutions

1. I have placed an order, but when I enter the user center I do not see any active Products for downloading, what is the problem?

Please make sure that the transaction was successful. Make sure that you are logging into correct account. If you think that you are doing it correctly and issue is still not resolved please contact our Support Team.

2. After login, I am taken back to the home page, How can I login my user center?

Make sure that you are filling the correct Username and Password. Otherwise the problem is with your internet browser. Restart the computer and change Internet Settings if necessary. Sometimes changing internet browser also helps. If the problem persists, please email

3. I have forgot my Password or system is not accepting password? What should I do?

Please use Forgot Password page and we will send you the correct Password. Alternatively E-mail to resolve this issue.

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